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ADAC monitor „Beeing mobile in the city“ 2017

Cyclists in cities are more content than car drivers

ADAC Monitor "Mobil in der Stadt" 2017
ADAC Monitor "Mobil in der Stadt" 2017 © ADAC e.V.

The new ADAC monitor “Beeing mobile in the city” shows, how contented inhabitants, commuters and visitors of the 15 biggest cities in Germany are with their personal mobility.

How contented are inhabitants, commuters and visitors of the 15 biggest cities in Germany are with their personal mobility? This was surveyed by the ADAC together with the Munich market research institute "komma Forschungs- und Beratungsgesellschaft GmbH" in a new research study (in German) on the main means of transport used for private purposes. Evaluated were the contentment of car drivers, users of public transport, cyclists and pedestrians with age 18 and above with at least two days per week moving in the participating towns – either as inhabitant or as commuters resp. visitors.

Overall, the contentment of pedestrians or users of public transport is the highest. A little lower is the contentment of cyclists, while the contentment of car drivers with their personal mobility situation in all cities were. the lowest. Significant is the overall negative assessment of the behaviour of cyclists by drivers and pedestrians. Every fourth cyclist is also dissatisfied with the behaviour of other cyclists. Conversely, a quarter of cyclists are also dissatisfied with the behaviour of car drivers.

Inhabitants of the cities often assess their mobility differently from commuters or visitors. The same applies to younger and older road users, who assess many aspects of their mobility differently to some extent. The ratings of those under 30 years of age are generally much more positive than those of older respondents.

Although cyclists are much more satisfied with their personal mobility situation than car drivers, they are still a long way from the high satisfaction levels of public transport users and pedestrians. Cyclists particularly appreciate the ability to plan the achievement of the goal and the directness of the paths, but particularly criticise the behaviour of motorists and other cyclists. Leipzig and Hanover together achieve the highest satisfaction values in cycling, while Hamburg, Cologne, Berlin and Duisburg achieve only low satisfaction values. Together with Bremen, Munich ranks third and - unlike the other three cities with over a million inhabitants - also scores with regard to cycling.

Foot traffic achieves the highest average satisfaction values among all modes of transport, with Dresden, Munich and Leipzig occupying the top three positions. Pedestrians are particularly satisfied with the directness of the paths, the range of safe crossings and the width of the footpaths. However, they are less satisfied with the number of seats along the footpaths and, above all, with the behaviour of cyclists.

Most of the users of public transport are satisfied. Above all, the density of the stops, the short distances when changing trains and the frequency of connections are honoured. Users are dissatisfied with fares, passenger information in the event of a breakdown and the parking space available at stations and stops. In a city comparison, Dresden achieves an outstanding record in public transport, followed by Leipzig (with particularly satisfied commuters and visitors) and Hanover (with particularly satisfied inhabitants). The least satisfied are the public transport users in Duisburg.

Methodology: In order to make reliable statements for each of the 15 cities, at least 600 interviews were conducted per city. For this purpose, 24,082 screening interviews had to be conducted in a nationwide, representative online survey and 9,336 main interviews with up to 53 aspects of personal mobility had to be evaluated. The result is a satisfaction index, the new ADAC monitor "Mobil in der Stadt", which sets the benchmark from the user's perspective and provides orientation in the many aspects of personal mobility.